Manager Adam Hayes says this focus on creating a welcoming experience for customers is what sets Elan apart from other full-service salons. Hiring the best stylists – and in the Elan Skin side of the business, the best aestheticians and medical staff – sure doesn’t hurt, either. To keep the salon at the forefront of the industry, stylists enjoy ongoing training and often travel to London, New York and Paris for continued education. This combination of a relaxing atmosphere and cutting-edge stylists attracts a diverse clientele to Elan, from the mature and more affluent, to the young and trendy. A renovation in 2011 included the addition of a private room to allow celebrities to enjoy the salon without drawing extra attention.
Adam says that Elan customers love the paper gift bags and will often reuse them between salon visits – they are even durable enough to carry as chic lunch bags! Nashville Wraps also prints Elan’s business cards, salon menus, and invitations to community events. This one-stop-shop approach allows for more frequent orders and consistent quality. The design of Elan’s gift bags is versatile enough to use year-round, with the addition of red tissue for a festive touch during the holiday season (another great idea for businesses looking to get more mileage out of their own packaging).
Elan’s advertising strategy is as savvy as its packaging, using a combination of email marketing, social media and web ads in addition to traditional print ads. “Our website is our biggest source for exposing our current promotions to our clients,” Adam says. “Social media allows us to form new relationships with our clientele and engage with the public at large.” Customers of the Green Hills location and the Germantown location can follow either of the two Facebook pages for info about current specials, as well as before & after photos of hair transformations, calls for hair models, or even photos of adoptable dogs featured by Crossroads Pets, another of Elan’s favorite non-profits. Follow Elan for inspiration for your own business – or make an appointment to enjoy one of their salon services. You’ll like their style.
To create your own custom packaging, business cards and more, contact our custom printed department at printed@nashvillewraps.com.